Privacy Policy
IF YOU DO NOT AGREE TO THIS POLICY AFTER READING IT IN FULL, PLEASE DO NOT USE THIS WEBSITE OR OUR SERVICES.
Introduction
This Privacy Policy describes the data protection practices of HealthPoint. This Privacy Policy applies to the data we collect and use when you access or use our website, content, mobile application, or any other online or mobile service that links to or presents this Privacy Policy. Collectively, we refer to these as the “Services.”
We value and respect the privacy of your personal information, and as such we have taken numerous exhaustive measures to safely and securely process and store your personal information. Personal information is any information that can be used to identify you, such as your name and contact details.
The Privacy Policy details how we collect, manage, and use your Personal Data, including how we store, share, transfer, and process it. It also explains your rights and options regarding your Personal Data, such as the ability to access and correct it. For the purposes of this Policy, “Personal Data” refers to any information that can be associated with a specific individual.
If you have further questions about this Privacy Policy, you can contact us here.
What information about me do you collect?
We collect limited personal information, such as your name and contact details (including phone number(s), email address, mailing address, and job title), along with any additional information needed to verify your identity.
When you interact with our content via email or our website, we may also gather location information (like general location inferred from your IP address) or user agent details as part of our verification process. If we use location or user agent data, we will delete it after validation.
When you access our website, we automatically receive specific information about the device you use, whether it’s a mobile phone, tablet, or computer. This includes device identifiers, IP address, operating system and version, Internet service provider, browser type, domain name, and other related information. We also track details such as whether and when you update the website, the date and time of your usage, content viewed, total minutes watched, error logs, and other relevant data regarding your interaction with the website.
The specific types of personal information we collect may depend on the Services you use, how you use them, and the information you choose to provide. In addition to the information discussed above, we may also collect the following:
- Log-in credentials, if you create an account.
- Billing information, such as shipping address of a gift card recipient, credit or debit card number, verification number, zip code, and expiration date.
- Information about services you use, purchases or other transactions with us.
- Information about your customer service interactions with us.
- Demographic information such as your gender or other information you choose to provide as part of your profile or otherwise.
- User-generated content you provide to us, such as when you comment on content on the Services, respond to a survey request, review a class, or participate in the public forums.
- Details regarding on-line classes in which you enroll including data regarding your participation and progress in a course.
- Any other information you choose to directly provide to us.
How do you collect information about me?
Some of the information we collect is provided by you, such as when you are asked to provide us with personal and/or billing information.
We automatically collect information through the use of third party “cookies,” you can learn more on our Cookie Policy.
Occasionally we may obtain personal information about you from third-party sources (including third-party websites, data brokers or credit reference agencies), but only where we have confirmed that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
Why are you collecting my information and how do you use it?
Primarily, we collect, receive, and processes personal information of individuals, exclusively in a business context, in order to contact them about goods and services which they are currently using or in which they or their business may be interested.
Based on your role and responsibilities within your organization, as well as being a decision maker, recommender, or influencer within your organization. We may occasionally contact you with marketing offers or useful educational information relevant to you directly as well as on behalf of our customers. You will always have the right to opt out of receiving marketing offers from us and we will always ensure that we screen any databases against the corporate telephone preference service prior to contacting you.
We also collect your information where we have your explicit consent–if you have requested that we keep you updated on any offers or updates, we may occasionally contact you.
Information collected through cookies is used to gain an understanding of when and how you use our website and to allow you to more easily and efficiently navigate our website. For example, we evaluate information about how visitors to our website move around the website so we can improve it to make it more intuitive. You may disable cookies on your individual browser, but be aware that disabling cookies may limit your use of certain features or functions on our website or service.
If you would like to opt out of any marketing communications from us or limit the channels in which we contact you (such as email, phone or post only), please contact us at privacy@healthpoint.com. Please note that even if you opt out of receiving marketing offers from us, we may still receive your details from third parties and our customers in relation to specific campaigns and you may, therefore, need to notify our customers in order to opt out.
What methods do you use to contact me?
We may contact you by phone, email or social media. Should you have any preferences on the manner in which we contact you, please let us know using the details below.
For how long do you store my information?
We will not keep your personal data that we process for longer than is necessary for the purpose(s) the data is collected.
Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person, or for as long as reasonably necessary for audit or internal purposes.
Is my personal data secure?
Only authorized personnel are allowed access to your personal information. We take the appropriate standard of care in the storage of your information and comply with all relevant laws.
With whom do you share my personal information?
We share your personal information with our other group companies for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible, it will be sold or transferred to third parties.
We may share your personal information with our customers if you have expressed an interest in their goods or services. This interest may be expressed in numerous ways, including submitting your information to us in order to download a digital asset (such as a whitepaper or ebook), by engaging with any of our email marketing or clicking on a digital advert hosted by us. Please ensure that you read and agree to our customers’ privacy policies before expressing any interest in their product as outlined above. Please also note that you have the right to object to any processing by our customer, and any further processing by us.
Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our terms of use or other applicable policies; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business or the public.
If you do not want your personal information to be sold, you can simply click here: Do Not Sell or Share My Personal Information.
Compliance & Cooperation with Regulations
We regularly review this Privacy Policy to verify all processing of your information is compliant with both appliable law and this Policy.
USA State Laws
USA state privacy laws may require specific disclosures & allow for certain rights. We comply with all state laws and all requirements discussed in this section. Please check your local jurisdiction’s laws if you seek further detail on what privacy rights you may have.
The information we collect, the purpose of that collection, who that information is shared with, and the duration for which we retain your information are all discussed above.
Various state privacy laws may also provide the following rights:
- To request information about how we collect, use, and disclose your information.
- Access to your information, sometimes in a portable format.
- To correct your information.
- To request we delete that information.
- To opt out of profiling and targeted advertising.
- To make two information requests within a twelve month period.
You may not be discriminated against for exercising such privacy rights.
Foreign Data Transfers
We operate through servers around the world and your information may be processed outside of your country of residence. Data Privacy laws vary from country to country and even state to state in the USA. Regardless of where your information is processed, we apply the same level of protection to all information.
All written complaints are responded to directly. We work with the appropriate regulators where complaints cannot be resolved with you directly.
Additional Rights Information
ADDITIONAL NOTICE FOR EU AND EEA RESIDENTS
ADDITIONAL NOTICES FOR CALIFORNIA RESIDENTS
How can I contact you?
If you have any questions about this privacy policy or the data we hold on you, or if you would like to opt out of receiving communications from us, you may contact us at:
HealthPoint
Attention Privacy
2385 NW Executive Center Drive
Suite 100
Boca Raton, FL 33431
USA
privacy@healthpoint.com
Our Data Protection Officer may be reached at:
Les Riordan
Attention Privacy
2385 NW Executive Center Drive
Suite 100
Boca Raton, FL 33431
USA
l.riordan@healthpoint.com
Last revised: September 17, 2024
This policy may be updated or revised from time to time. It is the responsibility of the user to periodically review the policy statement to determine if there are any substantive changes.
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